Trust and screening

How we vet partners

Before anyone joins LevelX, we check that they are a real, currently registered Washington contractor — and that public records and reviews don’t show serious problems. Approval is not automatic.

What we check

  • Active Washington contractor registration in L&I’s public records, using Verify a Contractor.
  • Bond and insurance status on that same record.
  • L&I violations, infractions, or strikes.
  • A public review scan (for example Google, the BBB, and Yelp) for patterns that would put homeowners at risk.

Contractors with serious red flags are not approved.

What this is — and isn’t

This is a point-in-time check. Registrations, bonds, and insurance can lapse or change after approval.

We do not run criminal background checks, inspect a partner’s past jobs, or verify every statement a partner makes. Partners remain independent businesses, responsible for their own work, contracts, and conduct.

We still encourage every homeowner to confirm a contractor’s registration, bond, and insurance on L&I before hiring, and to get a written contract.

Questions about a partner already on the network? See the FAQ or read the marketplace disclaimer on any LevelX page.